We are excited to announce that all four of our hotels won Tripadvisor’s 5 Years of Excellence Award. Or as we like to call it, The Cleanliness and Friendliness Award! We’ve held our staff to high cleanliness and customer service standards over the years, but during this time of heightened awareness, we’ve raised the bar even higher! From disinfecting and sanitizing to safety for staff and guests, you’ll notice many updates during your next stay. Kudos to the General Managers and staff at the Avenue Inn & Spa, Beach View Hotel, Atlantic View Hotel and Surf Side Hotel. You all make us very proud.

And we’d especially like to thank our valuable guests. Our 5 Years of Excellence award is as much yours as it is ours. We appreciate your patronage, support, and honest feedback all along the way.

Our Guests say it Best…

About the Avenue Inn & Spa:

“We have been vacationing at the Avenue for close to 25 yrs. We stay only at the Avenue, as there is no other Inn that compares. If you want quality, trust and personal but professional treatment, this is the one for you and your family. Super clean rooms, hot buffet breakfast, and 1 hr. of cheese and wine (my favorite)… Centrally located in the heart of Rehoboth Beach … The entire staff is super friendly and willing to do whatever it takes to make your vacation perfect…”
– Ada and Charlie, Nov 2019, Tripadvisor review

About the Beach View Hotel:

“This was our first visit to the hotel. It’s nicely located–just a stone’s throw from the boardwalk, and within easy walking distance of many restaurants. Our room was comfortable and clean. The staff was friendly, the breakfast buffet good, and the wifi better than average. Overall, a very pleasant experience. We plan to return.”
– Anthony, Nov 2019, Tripadvisor review

About the Atlantic View Hotel:

“From check-in to check-out you are treated as family. The staff was great…friendly and helpful… The room was very clean, breakfast was yummy, and night-time cookies were delicious. Looking forward to our next visit!”
– Judy, Nov 2019, Tripadvisor review

About the Surf Side Hotel:

“From check-in to check-out you are treated as family. The staff was great…friendly and helpful… The room was very clean, breakfast was yummy, and night-time cookies were delicious. Looking forward to our next visit!”
– Judy, Nov 2019, Tripadvisor review

Tripadvisor’s Excellence Award Criteria

To qualify for a Certificate of Excellence, a hotel must:

– Maintain an overall Tripadvisor rating of at least four out of five

– Have a minimum number of reviews

– Have been listed on Tripadvisor for at least twelve months. A business must be listed for the full 12-month qualifying period between April 1 to March 31 to be considered. Recipients are announced only once a year in late May.

Tripadvisor uses a variety of user-generated content to determine Certificate of Excellence recipients. A proprietary algorithm is used that primarily takes into account the quality, quantity, and recency of user reviews, as well as the business’ tenure on the site.

A Certificate of Excellence cannot be purchased. It is an achievement given to qualifying businesses on Tripadvisor.

See further Tripadvisor excellence award FAQs here.